Front Desk Agent

Receive and process reservations via phone, fax, and mail, entering data into the computer system and verifying pricing, discounts, and billing information. Check in and out guests efficiently, process payments, and resolve customer inquiries, requests, and problems promptly. Maintain reservation files, coordinate with the Accounting Department regarding credit status, and safeguard guest personal and financial information. Perform any other tasks assigned by management, including assisting area personnel and keeping them informed of significant issues. Work 8-hour shifts Monday through Friday, including nights, holidays, and weekends, earning $17 to $18 per hour.