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Shamin HotelsPosted 1 month ago

FRONT DESK AGENT

$32,240–$35,360 year

On-siteRichmond, Virginia, United States

Full TimeHigh School Or Equivalent

Job Summary

Greet, register, and assign rooms to guests while checking them in and out. Issue keys, collect payments, and manage room charges and accounts. Answer inquiries regarding hotel services, dining, and local activities. Make or confirm reservations, post charges, and handle cash deposits in accordance with company policies. Date-stamp mail, transmit messages, and escort guests to their rooms. Maintain records of availability and enforce credit policies. Report to work on scheduled shifts in uniform, prioritizing time management and attention to detail.

Required Qualifications

  • Prioritization and time management skills
  • Attention to Detail skills
  • Reliable mode of transportation
  • High school diploma or GED certification or an equivalent combination of education and experience

Desired Qualifications

  • Proven experience as a front desk agent

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