Front Desk Agent (Reception)
On-siteAl Fujairah City, Fujairah, United Arab Emirates
Job Summary
Welcome guests warmly and complete check-in and check-out procedures efficiently. Handle guest enquiries, requests, and complaints professionally while processing reservations, payments, and billing accurately. Maintain guest records to ensure data accuracy and promote hotel facilities and services to enhance the guest experience. Work closely with other departments to ensure seamless stays and deliver exceptional service in line with Radisson standards. This role requires fluent English and the ability to work flexible shifts, including weekends and holidays. Join the opening team at Radisson Hotel Fujairah, the newest addition to the Radisson family, to help create a memorable hospitality destination in the heart of the emirate.
Required Qualifications
- Previous Front Office or guest service experience in hospitality
- Excellent communication and interpersonal skills
- A positive attitude and passion for customer service
- Ability to work flexible shifts, including weekends and holidays
- Fluent in English
Desired Qualifications
- Knowledge of hotel PMS systems
- Additional languages
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