Front Desk Agent
$31,200–$31,200 year
On-siteBrian Head, Utah, United States
Job Summary
Manage phone and online reservations with accuracy and efficiency, register guests upon arrival, and process payments while maintaining accurate records. Provide guests with information about rooms, rates, amenities, and local recommendations, and coordinate guest concerns with housekeeping to ensure rooms are guest-ready. Handle check-ins and check-outs professionally, complete additional duties as assigned to support team operations, and use a computer efficiently. Requires a high school diploma, strong communication skills, and the ability to work flexible shifts including weekends and evenings.
Required Qualifications
- High school diploma or GED
- Strong verbal and written communication skills
- Ability to work flexible shifts, including weekends, holidays, and evenings as needed
- Ability to handle guest concerns with patience and professionalism
- Ability to pass a background check
- Ability to sit for long periods of time
- Ability to lift up to 50 lbs
- Detail-oriented
- Reliable
- Team-oriented
- Ability to use a computer professionally and efficiently
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.