Front Desk Agent - PT
On-siteKansas City, Missouri, United States
Job Summary
Provide exceptional customer service to create a positive first impression for guests. Efficiently handle guest check-ins and check-outs while responding promptly to inquiries and resolving issues with professionalism. Assist guests with local recommendations and maintain a clean, organized front desk area. Accurately process cash and credit card transactions and collaborate with other departments for seamless experiences. Demonstrate strong attention to detail and a proactive approach to guest satisfaction. Requires previous cash handling experience, proficiency in hotel property management software, and availability for flexible schedules including evenings, weekends, and holidays.
Required Qualifications
- Previous experience in a customer service role
- Previous cash handling experience
- High School diploma or equivalent
- Availability to work flexible schedules, including evenings, weekends, and holidays
- Pre-employment drug test
- Background check
Desired Qualifications
- Previous experience in a hotel or hospitality environment
- Proficiency in computer systems and knowledge of hotel property management software
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