Front Desk Agent - PM/Overnight
$37,440,000–$39,520,000 year
On-siteNashville, Tennessee, United States
Job Summary
Organize, confirm, and process all guest check-ins, check-outs, reservations, requests, and cancellations. Secure payments, verify and adjust billing, and activate room keys while maintaining a secure key area. Answer telephones, address guest questions, and relay messages to fulfill needs. Welcome guests, anticipate service requirements, and assist individuals with disabilities. Process personal and traveler's checks, manage safe deposit boxes, and run cash reports. Update computer systems, stock retail items, and report unsafe conditions immediately. Maintain a neat work area and attend mandatory meetings.
Required Qualifications
- Prior cash handling experience
- High School graduate or G.E.D. equivalent
- 7th/8th grade math skills
- Ability to communicate effectively with the public and other employees
- Read, write and speak English fluently
- Open availability: Holidays, Nights, & Weekends
- No employee will pose a direct threat to the health/safety of self or others
Desired Qualifications
- Availability for overnight shift
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