Hampton Inn Kansas City/Overland Park logo
Hampton Inn Kansas City/Overland ParkPosted 15 months ago

Front Desk Agent - Part-Time - Weekends

$31,200–$35,360 year

On-siteOverland Park, Kansas, United States

Part TimeHigh School Or EquivalentEnterprise

Job Summary

Greet and check in guests with professionalism and warmth, then manage check-outs while ensuring billing accuracy. Respond to guest inquiries, requests, and complaints promptly, and handle reservations, cancellations, and room assignments. Communicate effectively with housekeeping and maintenance staff, balance the cash drawer, and perform daily shift audits. Maintain a clean, organized, and safe front desk area. Weekend availability is required for Saturday and Sunday shifts. Previous front desk or customer service experience is preferred, along with strong communication skills and the ability to work independently.

Required Qualifications

  • Must be able to work weekends (Saturday and Sunday availability required)
  • High school diploma or equivalent required

Desired Qualifications

  • Previous front desk or customer service experience preferred
  • Strong communication and problem-solving skills
  • Reliable, punctual, and able to work independently
  • Ability to handle stressful situations calmly and professionally
  • Comfortable using computers and hotel management systems (training provided)

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