Front Desk Agent Part Time - $15.00
$31,200–$31,200 year
On-siteWilliamsburg, New York, United States
Job Summary
Register and greet guests at point of check-in, process payments, and post charges to guest accounts. Assign rooms, issue keys, and manage reservations while promoting location activities. Answer telephones using proper etiquette, relay messages accurately, and document guest complaints to ensure satisfaction. Handle Lost and Found items, balance receipts, and follow all cash handling and security procedures. Maintain complete knowledge of facilities, room types, and hours to answer guest inquiries. Work days, nights, weekends, and holidays, standing for up to eight hours while lifting up to 15 pounds.
Required Qualifications
- Human relation skills - must be a people-person who thrives on public contact.
- Strong communication skills.
- General/Basic computer skills.
- Sales skills.
- Basic accounting skills.
- Ability to learn quickly and follow instructions accurately.
- Ability to prioritize tasks and move through them in an efficient manner.
- Ability to interact with diverse peoples and help resolve any issues.
- Ability to work quickly and thoroughly under pressure.
- Must be flexible and open to changes in procedures.
- Able to lift and carry up to 15 pounds.
- Standing for up to eight hours per shift.
- Requires bending, stretching and reaching throughout a shift up to 8 hours.
- Ability to work days, nights, weekends, holidays.
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