Front Desk Agent
On-site · Missoula, Montana, United States
Job Summary
Front Desk Agent responsible for greeting guests, checking them in/out, confirming payments, handling reservations, and providing guest information. Requires strong customer service, ability to use computer systems and software (Excel, Word), familiarity with credit card authorizations, and maintaining guest privacy. Duties include balancing daily transactions, handling telephone and front-desk communications, coordinating with housekeeping and other hotel operations, and delivering helpful information about hotel services and local events. The role emphasizes friendly, service-oriented interactions, regular attendance, professional appearance, and adherence to hotel policies. Education required is a high school diploma or equivalent; college coursework in related field is a plus; multilingual skills are helpful. Full-time benefits are described in the posting.
Required Qualifications
- High School diploma or equivalent required
- Experience in a hotel or related field preferred
- Previous customer service experience strongly preferred
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.