Front Desk Agent
$21,840–$23,920 year
On-site · Brownsville, Texas, United States
Brownsville, Texas, United StatesOn-siteFull Time$21,840–$23,920 yearEntry LevelNot SpecifiedUnknown
Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown
Job Summary
Front Desk Agent duties focus on ensuring guests have a friendly arrival and departure experience. Responsibilities include greeting guests, handling check-in/check-out efficiently, staying knowledgeable about room rates and promotions, receiving and noting mail per daily shift, answering phones with an approved greeting, maintaining hotel knowledge, and upholding cleanliness, teamwork, and guest satisfaction goals as outlined by hotel standards.
Required Qualifications
- Experience in a hospitality, service, consumer-facing franchise or related field preferred
- Age 18 years or older
- Ability to follow guidelines
- Handle pace and pressure
- Listening, conflict resolution
- Communication skills
- Hospitality and guest service
- Willing to work a varied schedule
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