Front Desk Agent
$21,840–$23,840 year
On-site · Brownsville, Texas, United States
Job Summary
Front Desk Agent at Courtyard by Marriott Brownsville greets guests, manages check-in/check-out, answers inquiries, handles mail per shift, and supports guest satisfaction. Responsibilities include using guests' names, maintaining hospitality standards, staying informed about room rates/promotions, and collaborating with team to ensure clean, safe, and welcoming hotel environments. Must be able to communicate clearly in English, follow guidelines, and adapt to varied scheduling. The role emphasizes guest relations, hospitality service, and multitasking in a fast-paced hotel setting.
Required Qualifications
- Experience in hospitality or related field preferred
- Age 18 or older
- Ability to follow guidelines
- Positive attitude and willingness to learn
- Strong communication and guest-service skills
- Ability to handle high-pressure situations
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