Front Desk Agent

Front Desk Agent responsible for guest check-in/check-out, issuing and reissuing room keys, communicating guest needs to staff, and assisting with requests. Responsibilities include guiding guests on property amenities and nearby activities, tagging and storing luggage with proper claim tickets, describing room features, prioritizing outstanding issues from prior days, and arranging transportation for guests. Uphold company policies, maintain professional appearance, protect proprietary information, and support teamwork. This role requires clear communication in Spanish and English and a HS diploma or GED-equivalent.