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Major Management6 days ago

Front Desk Agent

$36,400–$37,440 year

On-site · Bend, Oregon, United States

Type
Part Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Provide front desk services including greeting guests and informing them about services and amenities; assist with efficient check-in/check-out; handle inquiries, requests, and complaints promptly; operate phone systems; perform night audit duties to ensure accurate guest billing and accounting; maintain a clean, organized front desk; coordinate with hotel departments to meet guest needs.

Required Qualifications

  • Previous experience in a front desk, guest services, or hotel enviromental is preferred
  • Strong customer service skills with a focus on guest relations
  • Knowledge of hospitality management practices and procedures
  • Familiarity with resort operations is a plus
  • Excellent phone etiquette and communication skills
  • Ability to multitask in a fast paced environment
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$36k – $37k / yr

Front Desk Agent · Major Management

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