Front Desk Agent (m/w/d)- The Ritz-Carlton, Berlin
On-siteBerlin, State of Berlin, Germany
EXPIREDBerlin, State of Berlin, GermanyOn-siteFull TimeHospitality ServicesEnterprise
Full TimeEnterpriseHospitality Services
Job Summary
Conduct check-ins and check-outs, provide personal guest support including VIPs, and manage special requests and reservations. Execute full guest billing and coordinate seamlessly with all house departments. Step in to cover night staff when absent and ensure a consistently smooth service experience. Requires completed hospitality training or front office experience, strong German and English skills, and proficiency with Opera. Offers flexible scheduling, annual salary adjustments, and 30 days of vacation. Join an experienced leadership team within Marriott International's global network.
Required Qualifications
- Abgeschlossene Ausbildung in der gehobenen Hotellerie
- vorherige Berufserfahrung im Bereich Front Office
- Sehr gute Deutsch und Englisch Kenntnisse
- Fundierte Computerkenntnisse
- Team- und verkaufsorientiertes Arbeiten
- professioneller Umgang mit Kunden, Gästen und Mitarbeitern
Desired Qualifications
- Erfahrung mit dem Programm Opera
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