Front Desk Agent - Limelight Denver
$41,600–$46,176 year
On-siteDenver, Colorado, United States
Denver, Colorado, United StatesOn-sitePart Time$41,600–$46,176 yearMid LevelLarge
Part TimeMid LevelLarge
Job Summary
Welcome and register guests, assign rooms, and collect payments for departing guests. Coordinate with housekeeping, maintenance, and guest services to fulfill requests, while accepting reservations, changes, and cancellations. Maintain cash banks and settle daily transactions. Recommend local restaurants and activities based on guest interests. Complete delegated tasks and assist other departments as needed. Work part-time on Fridays, Saturdays, and Sundays. This role supports Limelight Hotels by Aspen One's mission to connect guests with authentic local experiences across Colorado and beyond.
Required Qualifications
- Ability to stand, walk or be on your feet for extended periods, kneeling and bending may be required
- Regularly work indoors with no adverse conditions
- Must be able to occasionally lift, push or pull up to 50 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50)
Desired Qualifications
- High School Diploma or high school equivalent preferred
- 1 year of customer or guest experience preferred
- Previous front desk experience preferred
- Basis knowledge of local town activities and events in the area
- Basic industry terminology
- Knowledge of company policies and procedures
- Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly
- Active listening and interpersonal skills to personalize the guest experience
- Ability to act professional in a fast-paced environment
- Strong attention to detail
- Ability to work independently with minimal supervision
- Ability to work effectively in team settings, contributing positively to group dynamics
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