Front Desk Agent
On-siteJackson, Mississippi, United States
Job Summary
Welcome guests upon arrival and manage check-in and check-out procedures. Handle hotel reservations and provide information about local area attractions. Coordinate with other departments to ensure guests are well attended to while staying with us. Maintain a friendly, service-oriented attitude and assist guests in finding the perfect room. Read and write English with basic computer skills to support daily operations. Weekend availability during peak times is generally required. This role is part of the Front Desk team at Nordic Village Resort in the White Mountains, where the housekeeping team plays a key role in achieving exceptional customer service.
Required Qualifications
- Friendly and service-oriented attitude
- Presentable and professional
- Able to work 3p-11p
- Able to read and write English
- Basic/intermediate computer skills
- High School Degree
- Weekend availability, when we are busiest, is generally required in the hospitality industry
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