Front Desk Agent | Jacksonville Beach Fairfield Inn
On-site · Jacksonville Beach, Florida, United States
Job Summary
Front Desk Agent at Fairfield Inn in Jacksonville Beach. Provide superior guest services including check-in/check-out, process all payments per established hotel requirements, print/distribute daily reports, and resolve discrepancies on the room status report with Housekeeping. Offer information and services to guests in a friendly, professional manner. Requires high school diploma or equivalent and at least one year of customer service experience; hotel experience preferred. Bilingual English/Spanish a plus; computer experience preferred. Flexible schedule including weekends and holidays; strong communication with guests and staff; knowledge of local activities and attractions.
Required Qualifications
- High school graduate or equivalent
- Minimum one year customer service experience; previous hotel experience preferred
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- Computer experience preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele
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