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Island Hospitality Management3 months ago

Front Desk Agent

On-site · Dallas, Texas, United States

Type
Full Time
Level
Entry Level
Education
Not Specified
Company size
Unknown

Job Summary

The Front Desk Agent will manage front desk operations, ensuring a professional and courteous experience for guests and vendors. Responsibilities include checking guests in and out, processing payments, and preparing shift reports. The role requires effective problem-solving skills, the ability to remain approachable to guests, and a capacity to work well under stress. The position may involve flexible scheduling to accommodate guest occupancy.

Required Qualifications

  • Check-in/Check-out hotel guests
  • Process all payments according to established hotel requirements
  • Provide information and assistance to all guests and vendors
  • Prepares all necessary reports during each shift for the management team

Desired Qualifications

  • Highly motivated team player with strong initiative
  • Effective in handling problems in the workplace
  • Ability to work well in stressful situations
  • Outstanding communication skills
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Island Hospitality Management

Front Desk Agent

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