Front Desk Agent
$29,120–$33,280 year
On-siteAtlanta, Georgia, United States
Atlanta, Georgia, United StatesOn-siteFull Time$29,120–$33,280 yearMedium
Full TimeMedium
Job Summary
Front Desk Agent at Hampton Inn & Suites - Atlanta Northlake responsible for check-in/check-out, handling reservations, and addressing guest questions and requests. Duties include processing payments, managing guest accounts, booking/modifying/canceling reservations, answering phones and emails, coordinating with housekeeping and maintenance, and upholding safety, security, and privacy procedures. Strong emphasis on friendly, professional communication, customer service, multitasking, and basic computer/phone skills.
Required Qualifications
- Qualifications
- Must be 18 years of age or older
- Friendly and professional communication skills
- Strong customer service and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer and phone skills
- Attention to detail and reliability
- Previous hotel or customer service experience is a plus, but not required
- Join our team and help create memorable guest experiences every day!
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