Front Desk Agent
On-siteLouisville, Kentucky, United States
Louisville, Kentucky, United StatesOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Check guests in and out, manage reservations, and address inquiries or concerns to ensure a seamless guest experience. Serve as the friendly, attentive face of the hotel by providing information about services and local attractions while maintaining a warm, professional demeanor. Report to the Front Office Manager or Supervisor. Eligible to work in the United States with the ability to read, write, and communicate effectively in English. Availability required for a flexible schedule including evenings, weekends, and holidays.
Required Qualifications
- Eligible to work in the United States
- Ability to read, write, and communicate effectively in English
- Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations
- Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
- A warm, professional demeanor that reflects HVMG's Culture of Excellence
Desired Qualifications
- Hotel experience
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