Front Desk Agent

Front Desk Agent at Huntington Hospitality (Guest Experience Specialist) greets guests, manages check-ins/check-outs, handles payments and guest invoices, and coordinates room assignments and amenities while promoting hotel packages and local attractions. Responsibilities include maintaining front desk organization, answering guest inquiries, guiding guests to services and nearby dining/entertainment, handling guest communications, and logging feedback for continuous satisfaction. Key skills include strong communication, customer service orientation, hospitality mindset, professionalism, attention to detail, and ability to adapt to varied shifts. Prior front desk experience is a plus but not required; a high school diploma or equivalent is requested.