Front Desk Agent

Greet guests warmly, manage room assignments and key distribution, and process payments while preparing accurate invoices. Handle check-ins and check-outs, coordinate transportation, and assist with in-room features. Stay informed about hotel events, manage guest communications, and resolve billing issues with attention to detail. Respond calmly during emergencies, answer calls promptly, and conduct tours for prospective guests. Master property management systems, promote current rates, and log guest feedback to ensure satisfaction. Maintain a clean, organized front desk and recommend local dining and entertainment options. Flexible schedule required; high school diploma and strong communication skills needed.