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Hotel Pet SolutionsPosted 24 months ago

Front Desk Agent

On-siteMinnetonka, Minnesota, United States

Full TimeSmall

Job Summary

Make reservations, check guests in and out of daycare, boarding, and grooming services, process retail transactions, verify vaccinations, provide tours, and handle administrative duties. Team members may cross-train in dog care while performing active tasks involving standing, walking, bending, stooping, and cleaning. Schedule fluctuates based on operating hours, including weekends and holidays. Previous customer service experience is a plus; we prefer individuals with schedule flexibility and those seeking a career in the veterinarian or animal-related industry.

Required Qualifications

  • must be able to work flexible hours including weekends
  • schedule flexibility including holidays
  • good communication skills
  • some administrative experience
  • a great attitude
  • Prefer individuals that have worked in a consumer or service environment

Desired Qualifications

  • Previous customer service experience is a plus
  • Pet/dog experience is a plus
  • individuals seeking a career in the veterinarian, pet and/or animal related industry is helpful

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