Front Desk Agent
On-siteGreenville, South Carolina, United States
Greenville, South Carolina, United StatesOn-siteFull Time
Full Time
Job Summary
Check guests in and out while processing payments and updating reservation information in the system. Respond to guest requests and concerns with urgency and empathy, then collaborate with other departments to communicate room availability and status. Maintain the front desk area ensuring it remains clean, welcoming, and organized. This role requires standing for prolonged periods and lifting up to 50 pounds within a fast-paced, high-pressure environment. Join a team guided by the P.E.A.C.H. values, supported by comprehensive training and growth opportunities at Embassy Suites Greenville Downtown.
Required Qualifications
- Must be able to stand for prolonged periods of time
- Must be able to lift up to 50 pounds
- Must be able to navigate various departments of the organization's physical premises
- Less than 5% travel
Desired Qualifications
- Preferred 1 year of customer service experience
- Exceptional verbal and written communication skills
- Ability to cultivate a productive team that embodies PEACH
- Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing
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