Front Desk Agent - Homewood Suites by Hilton- Poughkeepsie, NY
$35,360–$36,400 year
On-site · Poughkeepsie, New York, United States
Job Summary
Front Desk/Reception Agent at Homewood Suites by Hilton in Poughkeepsie, NY. Responsibilities include engaging with guests on arrival and throughout their stay, handling check-in/check-out, providing exceptional service, and supporting hotel operations using Briad systems. Must communicate effectively in English, be able to work flexible AM/PM shifts including weekends and holidays, lift up to 50 pounds occasionally, and maintain attention to detail. Strong emphasis on customer satisfaction and creating positive guest experiences; high school diploma required. Prior accounting background is a plus but not required. Opportunities for advancement; benefits available for full-time status.
Required Qualifications
- Customer service experience is required, preferably in a hotel or related field
- Must have a high school diploma or equivalent
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