Front Desk Agent
$33,280–$35,360 year
On-siteSpringfield, Oregon, United States
Job Summary
Greet guests with a friendly smile while performing all guest-related services, including handling reservations requests, checking guests in and out, and managing guest accounting and cashier functions. Monitor reservations, review reports, and update room status using the front desk computer system to ensure accurate availability and promote future sales. Maintain confidentiality of guest information and communicate with housekeeping regarding checkouts, stay-overs, and maintenance needs. Coordinate with the General Manager and other Front Desk Representatives to address guest and room concerns. Requires one year of customer service experience, basic office skills, and strong verbal and written English communication.
Required Qualifications
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Desired Qualifications
- High school diploma preferred or equivalent experience
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