Front Desk Agent
$33,280–$35,360 year
On-siteAurora, Colorado, United States
Job Summary
Greet guests with a friendly smile while performing all guest-related services, including handling reservations requests, checking guests in and out, and managing guest accounting and cashier functions. Make, change, and monitor reservations using the front desk computer system, review reports on rate availability, update room status, and promote future sales. Maintain confidentiality of guest information and communicate with housekeeping regarding checkouts, stay-overs, and rooms requiring maintenance. Coordinate with the General Manager and other Front Desk Representatives to address guest and room concerns. Requires a high school diploma, one year of customer service experience, and basic office skills including math, cash handling, and computer proficiency.
Required Qualifications
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
- Must be able to lift 50 lbs
Desired Qualifications
- High school diploma preferred or equivalent experience
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