Front Desk Agent
$34,320–$35,360 year
On-siteSalem, Oregon, United States
Job Summary
Greet guests with a friendly smile while managing check-ins, check-outs, and guest accounting functions. Handle reservation requests, make and monitor bookings, and update room status using the front desk computer system. Communicate with housekeeping regarding room statuses and coordinate with the General Manager on guest or room concerns. Maintain strict confidentiality of all guest information and pertinent hotel data. Perform all other duties as assigned, including cashier functions and rate availability reviews. Requires one year of customer service experience and basic office skills.
Required Qualifications
- 1 year in previous customer service position
- Must have basic office skills (math, cash handling, computer skills, etc.)
- Basic English communication (verbal and written) skills required
Desired Qualifications
- High school diploma preferred or equivalent experience
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