Front Desk Agent
$29,120–$33,280 year
On-siteSavannah, Georgia, United States
Savannah, Georgia, United StatesOn-siteFull Time$29,120–$33,280 yearMedium
Full TimeMedium
Job Summary
Welcome guests and assist with check-in and check-out, process payments, and manage guest accounts. Book, modify, and cancel reservations while answering questions about hotel amenities and local attractions. Respond to guest requests, resolve issues professionally, and maintain accurate records. Answer phones and emails, and collaborate with housekeeping and maintenance to ensure guest satisfaction. Follow safety, security, and privacy procedures. This role offers healthcare benefits, paid time off, holiday pay, and an on-demand pay access program at Hyatt Place - Savannah Airport.
Required Qualifications
- Must be 18 years of age or older
- Friendly and professional communication skills
- Strong customer service and problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer and phone skills
- Attention to detail and reliability
Desired Qualifications
- Previous hotel or customer service experience
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