Front Desk Agent (Full-Time)
On-siteSunnyvale, California, United States
Job Summary
Check-in/check-out hotel guests, process payments per established requirements, and provide information and assistance to all guests and vendors. Prepare necessary shift reports for the management team and proactively identify and solve workplace problems while maintaining excellent guest service. Work in a fast-paced environment with flexible scheduling including weekends and holidays, where weekly hours vary based on occupancy and staffing needs. Island Hospitality offers a formalized training program with clear growth paths and a comprehensive benefits package including healthcare, 401(k) matching, and incentive bonuses.
Required Qualifications
- Flexible scheduling availability including weekends and Holidays
- Highly motivated team player with strong initiative and desire for achievement
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
- Ability to work well in stressful situations
- Readily available and approachable for all guests while providing excellent guest service
- Regularly required to stand, sit or walk for an extended period of time
Desired Qualifications
- Extend professionalism and courtesy
- Outstanding communication skills
- Ability to work in a fast-paced environment
- Desire and aptitude to thrive in the hospitality business
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