Front Desk Agent (FT) (AM/PM) ("Agente de Recepción")

Front Desk Agent handles guest arrivals and departures with personal service; coordinates with other departments to meet guest needs; processes reservations and billing; uses up-selling techniques; maintains a house bank and cash handling procedures; handles payments by cash, checks, credit cards, and special billing; participates in duties as directed by leadership. Qualifications include at least 1 year of relevant experience and/or training, and availability on weekends and holidays; must maintain a friendly, professional demeanor and be able to stand for prolonged periods and lift up to 25 lbs. Bilingual flexibility (English/Spanish) and hospitality/customer service experience are preferred.