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Fairfield Inn & SuitesPosted 11 months ago

Front Desk Agent

$33,280–$33,280 year

On-siteIndianapolis, Indiana, United States

Enterprise

Job Summary

Greet and assist guests during arrival and departure while processing payments and issuing room keys. Respond promptly to guest questions and concerns, maintaining accurate reservation records and coordinating with housekeeping and maintenance. Handle check-ins and check-outs efficiently as the face of the hotel in a fast-paced environment. Work weekends and stand for long periods. Located near Roche Diagnostics Corporation and within a 15-minute drive of the Keystone Mall.

Required Qualifications

  • High school diploma or equivalent
  • Comfortable using hotel reservation software
  • Ability to understand and follow directions
  • Ability to effectively deal with internal and external customers
  • High levels of patience, tact, and diplomacy
  • Able to stand for long periods
  • Work weekends

Desired Qualifications

  • 1+ year of customer service experience

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