Front Desk Agent - Drift Santa Barbara
On-siteSanta Barbara, California, United States
Job Summary
Welcome guests and create a memorable check-in and check-out experience by anticipating needs, answering questions, and helping guests navigate local dining and activities. Handle reservations, guest communication, and folio accuracy while managing requests to ensure resolution. Support hotel operations by coordinating with housekeeping, maintenance, F&B, and leadership to maintain common-area readiness and uphold brand standards. Assist with on-property retail, amenities, and delivery of guest items to contribute to a smooth, seamless guest journey. This part-time role offers flexible scheduling for those who love people and want to grow their hospitality career within a supportive, design-forward team in Santa Barbara.
Required Qualifications
- Previous hospitality or customer service experience preferred
- Strong communication and guest-relations skills
- Comfortable using technology and learning new systems
- Ability to multitask in a fast-paced, guest-facing environment
- Reliable, organized, and calm under pressure
- A genuine passion for creating great guest experiences
- Team-player energy with the ability to collaborate across departments
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.