Front Desk Agent
$37,440–$39,520 year
On-siteArlington, Virginia, United States
Arlington, Virginia, United StatesOn-sitePart Time$37,440–$39,520 yearSmall
Part TimeSmall
Job Summary
Greet guests with warmth and handle check-ins, check-outs, and reservations with precision. Serve as the primary contact for guest questions, requests, and unexpected moments while processing payments and managing room keys. Collaborate with housekeeping and maintenance to ensure seamless service, maintain a polished front desk area, and stay updated on hotel offerings and local hotspots. Work 24/7 shifts including weekends, evenings, and holidays, adjusting schedules to accommodate varying business demands. Comply with all established work rules and policies.
Required Qualifications
- 1+ year of customer service or hospitality experience
- Flexible availability, including weekends, evenings, and holidays
- Ability to remain standing for extended periods
- Ability to lift, carry, push, or pull up to 25–35 pounds
- Thrive in a fast-paced, guest-focused environment while managing multiple priorities efficiently
- Maintain professionalism, composure, and sound judgment in high-pressure or challenging situations
- Strong communication and interpersonal skills
- Ability to engage guests and team members effectively
- The hotel operates 24/7, necessitating that department schedules be adjusted to accommodate varying business demands
- Employees may need to work shifts outside their preferred or usual hours
Desired Qualifications
- hotel front desk experience
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