Front Desk Agent | Delray Beach Fairfield Inn
On-siteDelray Beach, Florida, United States
EXPIREDDelray Beach, Florida, United StatesOn-siteFull TimeServicesMedium
Full TimeMediumServices
Job Summary
Process check-ins and check-outs for hotel guests while handling payments and resolving discrepancies on the room status report with Housekeeping. Address guest complaints to ensure satisfaction and provide information and services in a friendly, professional manner. Generate and distribute daily reports to designated departments. Work a flexible schedule including weekends, holidays, and varied shifts. Bilingual English/Spanish is a plus.
Required Qualifications
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
- High school graduate or equivalent.
- Minimum one year customer service experience
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
Desired Qualifications
- previous hotel experience
- Computer experience
- Bilingual English/Spanish
- Knowledge of local activities and attractions appropriate for clientele
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