Front Desk Agent
$41,600–$41,600 year
On-siteCarlsbad, California, United States
Carlsbad, California, United StatesOn-siteFull Time$41,600–$41,600 yearSenior LevelHigh School Or EquivalentLarge
Full TimeSenior LevelHigh School Or EquivalentLarge
Job Summary
Greet and welcome guests with a warm attitude, handling check-ins and check-outs with accuracy. Process guest payments, maintain records, and respond to inquiries while resolving issues professionally. Provide information on facilities, services, and local attractions, then coordinate with departments to fulfill requests. Maintain front desk cleanliness, answer phone calls, and manage reservations. Prioritize cash handling, multitask in a fast-paced environment, and work flexible hours including weekends and holidays.
Required Qualifications
- High school diploma or equivalent
- Prior cash handling experience
- Exceptional communication skills
- Very good computer skills
- Ability to work flexible hours including weekends and holidays
- Strong problem-solving skills
- Ability to multitask and work in a fast-paced environment
- Pre-employment drug test
- Background check
Desired Qualifications
- Experience in customer service
- Knowledge of hotel or resort operations
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