Crown Hotel & Travel Management logo
Crown Hotel & Travel Management1 week ago

Front Desk Agent

$29,120–$29,120 year

On-site · Knightdale, North Carolina, United States

Type
Part Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Front Desk Agent responsible for receiving reservations, processing guest details and payments, assigning rooms, providing hotel information, handling guest concerns, processing receipts, balancing cash drawers, and maintaining guest records. Requires strong communication, multi-tasking, and customer-service skills; must work weekends; part-time schedule from 3pm-11pm with room to perform routine front-desk duties and ensure guest safety and satisfaction. Includes duties such as greeting guests, assisting with safety deposit box forms, ensuring proper training compliance, uniform compliance, and contributing to a positive hospitality experience.

Required Qualifications

  • High school diploma or equivalent
  • Basic computer knowledge including word processing
  • Excellent communication and interpersonal skills
  • Strong organizational and time management abilities
  • Ability to lift up to 20 pounds
  • Ability to work weekends and provide customer-focused service
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$29k – $29k / yr

Front Desk Agent · Crown Hotel & Travel Management

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