Front Desk Agent
$39,520–$43,680 year
On-site · Carbondale, Colorado, United States
Job Summary
The Front Desk Agent will assist guests with check-in and check-out, handle special requests, and process phone calls in accordance with standard policies. Key responsibilities include resolving guest complaints, anticipating guest needs, maintaining knowledge of hotel services and room rates, and securing guest payment information. Candidates are required to have a high school diploma or equivalent and at least one year of experience in a similar hotel position. Basic computer skills are necessary for this role.
Required Qualifications
- High School Graduate or General Education Degree (GED)
- One year previous experience in a similar position in a hotel
Desired Qualifications
- Basic computer skills required
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