Crestline Hotels and Resorts logo
Crestline Hotels and Resorts3 days ago

Front Desk Agent

On-site · Carolina Beach, North Carolina, United States

Type
Full Time
Level
Mid Level
Education
High School Or Equivalent
Company size
Unknown

Job Summary

Front Desk Agent promotes a welcoming first impression by assisting guests with check-in/check-out, handling all phone calls, and processing payments. Responsibilities include answering inquiries, coordinating with other departments, maintaining knowledge of hotel features, services, rates, and promotions, handling guest requests, resolving complaints, and ensuring accurate financial transactions and banking procedures. The role requires strong guest relations, attention to detail, and basic computer skills, with opportunities for career progression within the front office.

Required Qualifications

  • High School Graduate or General Education Degree (GED)
  • One year previous experience in a similar position in a hotel
  • Basic computer skills required
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Crestline Hotels and Resorts

Front Desk Agent

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