Front Desk Agent

Greet and register guests and manage check-out at the hotel's front desk, input and retrieve guest information, confirm room rates and room assignment, and assist with payment processing and currency handling. Use up-selling techniques to promote hotel services and maximize occupancy; demonstrate knowledge of hotel information, packages, promotions, and local area; respond to inquiries, resolve guest issues, and relay messages as needed. Provide friendly, efficient service to ensure guest satisfaction and contribute to financial profitability. This role operates on-site in Fort Worth, TX.