Front Desk Agent
On-siteHorseshoe Bay, Texas, United States
Job Summary
Complete guest check-in, room assignments, and check-out procedures while accommodating special requests. Utilize the Agilysys property management system to manage reservations and guest profiles. Process guest billing, cash transactions, and end-of-shift balancing accurately. Respond to guest inquiries and resolve concerns in a professional and timely manner. Maintain knowledge of room rates, resort amenities, daily activities, and local attractions. This role requires strong communication skills, previous customer service experience, and proficiency with computers. Full-time position includes medical, dental, vision insurance, 401(k) match, and subsidized housing.
Required Qualifications
- Strong verbal and written communication skills in English", "Previous customer service experience", "Proficiency with computers", "Self-motivated", "Strong organizational and problem-solving skills", "Team-oriented", "Positive, professional attitude", "High School Diploma or equivalent", "Valid Driver's License with an acceptable motor vehicle record
Desired Qualifications
- hotel or resort experience
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.