Front Desk Agent
$48,755–$48,755 year
On-site · Nanaimo, British Columbia, Canada
Job Summary
Front Desk Agent at Coast Hotels responsible for delivering superior customer service, handling check-ins/check-outs, guest inquiries, and basic administrative duties. Responsibilities include managing guest concerns, assisting with group arrivals/departures, luggage storage, mail handling, courier logistics, office supply inventory, data entry into front office systems, generating reports, verifying daily inputs and payments, handling cash/cheque/credit/debit transactions, and representing Coast as an Ambassador. Requires strong communication, interpersonal, and customer service skills, beginner MS Office proficiency, professional appearance, and bondability. Flexible schedule including evenings/weekends/nights; equal opportunity employer.
Required Qualifications
- Secondary School Diploma
- Beginner level in MS Office Suite
- Professional appearance and attitude
- Bondable
- Able to work a flexible schedule which includes evenings, weekends and some nights
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