Front Desk Agent
On-siteBrooksville, Florida, United States
EXPIREDBrooksville, Florida, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Front Desk Agent at Cabot Citrus Farms (Brooksville, FL) responsible for guest check-in/check-out, handling guest inquiries, managing reservations, coordinating with reservations and golf teams, maintaining front office systems and reports, ensuring a clean and welcoming reception area, and supporting pre-opening activities. Requires strong customer service, communication, multitasking, and attention to detail, with credentials including a Florida driver’s license and proficiency in front desk software and Microsoft Office. Flexible scheduling including weekends and evenings is required.
Required Qualifications
- Minimum 1 year of Front desk experience; preferably at a high-end resort
- High school or equivalent education required – University degree or College diploma in Hospitality Management, an asset
- Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
- Self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills
- Excellent ability to communicate, concisely, and openly in all interactions (verbal and written)
- Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources
- Demonstrated ability to work with maximum accuracy, efficiency, and high attention to detail
- Focus attention on guest needs, remaining calm and courteous always
- Florida Driver’s License or ability to obtain one
- Work flexible hours – weekends, evenings, and overtime as required
- Proficiency with front desk systems and Microsoft Office Suite
- Excels in a team environment
Desired Qualifications
- Minimum 1 year of Front desk experience; preferably at a high-end resort
- High school or equivalent education required – University degree or College diploma in Hospitality Management, an asset
- Exceptional organizational skills and demonstrated ability to multi-task and prioritize in a fast-paced work environment
- Self-directed, motivated, and demonstrate exceptional customer service and interpersonal skills
- Excellent ability to communicate, concisely, and openly in all interactions (verbal and written)
- Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources
- Demonstrated ability to work with maximum accuracy, efficiency, and high attention to detail
- Focus attention on guest needs, remaining calm and courteous always
- Florida Driver’s License or ability to obtain one
- Work flexible hours – weekends, evenings, and overtime as required
- Proficiency with front desk systems and Microsoft Office Suite
- Excels in a team environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.