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BMV Hotels38 months ago

Front Desk Agent

On-site · Gilroy, California, United States

Type
Part Time
Level
Entry Level
Education
No Requirement
Company size
Unknown

Job Summary

The Front Desk Agent is responsible for providing exceptional service to hotel guests, managing check-in and check-out processes, issuing room keys, and processing payments. Key responsibilities include answering guest inquiries, coordinating room availability with housekeeping, and maintaining knowledge of hotel operations. Strong communication skills and a positive attitude are essential to creating a welcoming environment and resolving issues effectively.

Required Qualifications

  • Friendly and outgoing personality
  • Familiarity with hospitality industry standards
  • Proficient in English; knowledge of other languages is a plus
  • Computer literacy
  • Able to resolve issues with a customer-focused orientation
  • Able to lift 30 pounds
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BMV Hotels

Front Desk Agent

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