Front Desk Agent
$40,040–$40,040 year
On-site · Portland, Oregon, United States
Job Summary
Front Desk Agent at a Pyramid Global Hospitality property responsible for providing exceptional guest service, checking guests in/out, providing information about the hotel and local area, resolving issues through service recovery, promoting hotel programs, maintaining a house bank and adherence to posting and refund procedures, coordinating with other departments, and upholding emergency procedures. Requires an engaging personality, strong communication skills, ability to work in a fast-paced environment, and availability to work varied shifts including weekends and holidays. Opportunities for professional growth across a globally managed portfolio of hotels.
Required Qualifications
- High school diploma or equivalent
- A strong desire to make an impact on other people
- An outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
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