Front Desk Agent

Greet guests upon arrival, facilitate smooth check-in and check-out processes, and provide information about hotel services, amenities, and policies. Handle room reservations, confirm guest details, assign rooms, and communicate special requests to relevant departments. Process payments, verify payment information, and handle financial transactions accurately, including cash handling. Serve as a central point of communication by relaying messages between guests and other hotel departments while maintaining accurate records of guest interactions. Requires one year in a similar role, strong interpersonal skills, and ability to handle multiple tasks efficiently.