Front Desk Agent at The Opus, Westchester Full-Time

Front Desk Agent responsible for warmly welcoming guests, managing the registration process, inputting and retrieving guest information, verifying guest details and room rates, promoting Crescent brand initiatives, making thoughtful room assignments, coding electronic keys, handling check-out, and resolving guest concerns to ensure a luxurious guest experience. The role involves preparing welcome folders, assisting with revenue adjustments when needed, and staying mobile throughout the front office to deliver efficient service. Requires strong guest-services skills, attention to detail, and flexibility to work various shifts (days, evenings, weekends) to support hospitality operations.