Front Desk Agent at Renaissance Westerville Hotel
$33,280–$33,280 year
On-site · Westerville, Ohio, United States
Job Summary
Front Desk Agent or Guest Services Representative at Renaissance Westerville Hotel. Responsibilities include assisting guests efficiently and professionally, addressing guest concerns, posting guest charges and handling payments, managing guest mail, staying knowledgeable about the Renaissance brand and travel programs, and relaying guest feedback to departments. Skills emphasized include strong interpersonal and communication abilities, multitasking in a fast-paced environment, attention to detail, and flexibility to work varied shifts (evenings, weekends, holidays). Starting wage is $16/hour; positions available in part-time and full-time formats. Equal opportunity employer.
Required Qualifications
- High school diploma or equivalent preferred
- Prior hospitality or customer service experience is a plus
- Strong interpersonal and communication skills
- Ability to multitask and remain professional in a fast-paced environment
- Detail-oriented with strong organizational skills
- Flexibility to work varied shifts, including evenings, weekends, and holidays
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