Front Desk Agent ("Agente de Recepcion")

Front Desk Agent position at Azul Hospitality (Courtyard Santa Barbara Downtown) responsible for guest registration, checkout, and cashiering, handling guest payments and maintaining a house bank, while delivering a positive guest experience. Responsibilities include greeting guests, managing reservations, upselling, providing information about services and local attractions, coordinating with departments, balancing cash drawer, handling VIPs and special requests, and maintaining knowledge of hotel operations and policies. Requires strong communication, cash handling, basic computer and POS skills, and a professional, customer-service oriented approach.