Front Desk Admitter

Job Summary

Required Qualifications

• •High school graduate or equivalent
• •One (1) year of experience in admissions in a hospital or medical office setting
• •Must be able to lift 10 lbs or less
• •Must be able to stand occasionally
• •Must be able to walk occasionally
• •Must be able to sit constantly
• •Must be able to handle/finger occasionally
• •Must be able to reach outward occasionally
• •Must be able to reach above shoulder occasionally
• •Must be able to push/pull 12 lbs or less occasionally
• •Must be able to climb occasionally
• •Must be able to crawl occasionally
• •Must be able to squat or kneel occasionally
• •Must be able to bend occasionally
• •Must pass a background check
• •Must have no CMS disqualifying events
• •Must be able to communicate with their direct supervisor, the Assistant Office Manager
• •Must be able to communicate with the Office Manager as needed
• •Must be able to contact other departments regarding patients
• •Must be able to verify patient appointments
• •Must be able to verify ordering information with the patient and referral
• •Must be able to check for proper authorization
• •Must be able to collect and update co-payments
• •Must be able to issue receipts
• •Must be able to allocate payments
• •Must be able to follow workflows for voiding and/or refunding payments
• •Must be able to maintain a 2% error rate when dealing with report and billing information
• •Must be able to print Medical records upon request
• •Must be able to safeguard computer password
• •Must be able to comply with all privacy and security standards as set out by HIPAA
• •Must be able to comply with Public Law 104-191
• •Must be able to treat patient information as confidential and privileged
• •Must be able to identify hazardous material in immediate work area
• •Must know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Must be able to respond positively to changes in assignments and priorities
• •Must be able to work as an effective team member
• •Must be able to establish and maintain effective working relationships with all personnel
• •Must be able to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Must be able to use equipment effectively, efficiently, and safely
• •Must be able to perform basic mathematical computations
• •Must be able to use computers and related software applications
• •Must be able to use standard office equipment such as phones, copies and facsimiles
• •Must be able to type 45 words per minute and 10 key
• •Must be able to organize time to accommodate changes in workload and assignments
• •Must be able to pay attention to details and accuracy in completing tasks
• •Must be able to take full responsibility for all functions within job description
• •Must be able to ensure all functions are completed before leaving SDMI at the end of the shift
• •Must be able to communicate effectively when follow up is needed
• •Must be able to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Must be able to complete or direct the completion of an occurrence report within 24 hours of event/occurrence/risk
• •Must be able to maintain a positive team atmosphere when working with other employees in the facility
• •Must be able to stay adaptable to change and be able to take initiative when identifying any issues
• •Must be able to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Must be able to participate in cross-training activities within the department
• •Must be able to effectively lead and coach others
• •Must be able to maintain a high level of security when it comes to the patient information
• •Must be able to direct calls to appropriate departments
• •Must be able to verify all current ID, insurance cards, and all needed paperwork are in the EMR and updated when registering the patient for that date of service
• •Must be able to ensure all forms/waivers are complete and have appropriate signatures
• •Must be able to answer phones and questions from patients, doctor's offices, families
• •Must be able to communicate effectively with other departments regarding their patients
• •Must be able to identify issues
• •Must be able to follow up
• •Must be able to work at other facilities if needed

Desired Qualifications

• •Medical and computer experience
• •Strong customer service skills
• •Office theories and principles
• •Medical and insurance terminology
• •Insurance carriers and reimbursements
• •Excellent oral and written communication skills
• •Strong attention to detail
• •Ability to effectively lead and coach others
• •Strong ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed
• •Ability to maintain a positive team atmosphere when working with other employees in the facility
• •Ability to stay adaptable to change and be able to take initiative when identifying any issues
• •Ability to establish and maintain effective working relationships with all personnel contacted in the course of duties
• •Ability to communicate with a wide variety of people from diverse socio-economic and ethnic background under stressful conditions
• •Ability to effectively, efficiently, and safely use equipment
• •Ability to perform basic mathematical computations
• •Ability to use computers and related software applications
• •Ability to use standard office equipment such as phones, copies and facsimiles
• •Ability to type 45 words per minutes and 10 key
• •Ability to organize time to accommodate changes in workload and assignments in order to complete tasks in a timely manner
• •Ability to pay attention to details and accuracy in completing tasks
• •Ability to respond positively to changes in assignments and priorities
• •Ability to work as an effective team member with co-workers and other personnel
• •Ability to identify hazardous material in immediate work area
• •Ability to know and follow all SDMI safety and evacuation guidelines, policies & procedures
• •Ability to willingly participate in cross-training activities within the department for own professional growth in order to contribute to the overall function of SDMI
• •Ability to assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices
• •Ability to demonstrate punctuality by reporting to work on time/satisfactory attendance record that complies with SDMI attendance policy
• •Ability to take full responsibility for all functions within job description and assures that all functions are completed before leaving SDMI at the end of the shift
• •Ability to communicate effectively when follow up is needed